Company: A well-known healthy food company (We signed a confidentiality agreement)
Date: 12/March/2018- 16/March/2018
Tour Information: 5-days Incentive Tour in Gold Coast
Number of Pax: Over 350+ elite representatives from China, Hong Kong, the United States and Canada
Highlights of the incentive tour:
- Planned a memorable welcome event in hotel by invited a band to give a warm atmosphere and the speech of the company’s VIP representative also achieve an inspiring effect.
- All elite representatives participated in team training activities on the crabbing boat and enjoyed delicious Australian mud crab lunch on board.
- Arranged lunch at the winery and participated in the winemaking process, and given wines with their photos and names as souvenirs to all elite representatives.
- Unique Aussie farm experience at Paradise Country- we arranged a series of activities including sheep shearing and stockman show, production of gluten-free bread and billy tea, and traditional jungle dance, a close encounter with Australian wildlife, etc. Besides, during the sheep shearing event, the company’s logo was printed on the sheep that giving customers an unexpected surprise.
- The seminar was held in the newest, world-class and modern Gold Coast Convention and Exhibition Centre (GCCEC). The hotel has a direct bridge to the conference centre, and it only takes 5 minutes to walk to the venue. Staff is holding signs to lead the elite representatives to the meeting place. After the meeting, delegates don’t need to waste time on transportation, and they can return to the hotel to prepare for the banquet.
- There are several disabled people among the elite representatives, adhering to the customer-oriented service philosophy, we arrange wheelchair services at the airport, and a wheelchair accessible vehicle also been arranged for those customers within the whole trip. At the same time, carefully arrange the appropriate rooms with the hotel, including whether the height of the furniture in the room is appropriate. And we also have special arrangements with lifting platforms for meetings and dinners.
- Cooperated with Harbour Outlet to arrange small gift (retail cards) and offer discounts.
Successful Outcome:
A successful event depends on our adequate preparations. The preparation period is up to half a year, we spent a lot of time and effort to plan solutions with our customers and carefully deployed each process. Eventually, we got 98% satisfaction from their representatives. During the preparatory period, the number of attendees continued to increase. At the same time, there were large exhibitions on the Gold Coast as well. After repeated communication and coordination, the group was perfect in all details. We saved about 10% of the company’s accommodation expenses due to changes in the number of people. In terms of return on investment (ROI), more people completed the annual goals compared to last year. The effect exceeds everyone’s expectations.
Company: One of the world’s largest beauty companies (We signed a confidentiality agreement)
Date: 2/March/2018- 6/March/2018
Tour Information: 4-day Leadership Meeting in Sydney
Number of Pax: More than 400 leaders from Greater China area
Highlights of the incentive tour:
- Planned a welcome event in Darling Harbour for those Chinese leaders. At the banquet, wonderful performances and delicious meals on the cruise made leaders feeling so enjoyable without any thought of leaving.
- Leadership conferences are held at the newest, world-class and modern International Conference Centre (ICC Sydney).
- During the 5 days trip, all leaders visited world-famous Sydney Opera House, visited Zoo and met Australian nature wildlife, and enjoyed spectacular nature views of Blue Mountain, Jamison Valley, and Catonba Falls. They discovered the thrill of steepest Scenic Railway and explored beautiful views of Blue Mountains.
- All elite leaders participated in Sand Skiing on the largest moving coastal dunes in the southern hemisphere and lined up company logos in the desert under the help of our employees. The photographer has also arranged by using aerial photography to record things that happened.
- Delegates took a cruise from the city center to Sydney’s Luna Park and hosted a farewell dinner in the venue.
- 10 outstanding tour leaders and guides were carefully selected by our company in order to provide customers with the best quality service. They are proficient in Mandarin, Cantonese, and English. They are able to deal with all emergencies quickly and take care of their daily arrangement.
- Special arrangements are made by hanging company flags outside the hotel to show the company’s international credibility.
Successful Outcome:
The preparation period is up to half of the year. We successfully planned and implemented a leader conference for this well-known beauty company. Under our careful arrangement, this event has achieved a satisfactory result. The satisfaction of the company representatives is 95%, and they are given full recognition for our professionalism and strong executive skills. In terms of RIO, this trip is not just a conference and sightseeing trip, we required to encourage employees to work hard through set team activities. We not only create unforgettable common memories among all the participants but also successfully ignite the work passion of the next goal.
Company: A well-known insurance companies (We signed a confidentiality agreement)
Date: 9/ December/2010- 13/ December/2018
Tour Information: 5-days incentive travel in Melbourne
Number of Pax: More than 250 elite representatives all around the world
Highlights of the incentive tour:
- A well-planned welcome ceremony at the Flemington Racecourse. All representatives experienced making their top hats under the assistant of the instructors. Under the exciting atmosphere on the racetrack, the spirit of the elite representatives is ignited. The elite representatives have been encouraged and enjoyed a unique “racetrack’s night”.
- Harley Ride has been arranged from this group as well：Harley ride took elite representatives raced through Melbourne trendiest areas. Harley Ride is very suitable for an incentive tour as a customized activity, which makes the whole journey more expectations.
- Fascinating lunch and exciting activities arranged in a winery, including grape stomping, grape throwing, barrel rolling and wine testing. Besides, representatives tasted and brought delicious foods in Yarra Valley’s agricultural product market.
- Seminars are held at the Melbourne Convention Exhibition Centre (MCEC).
- During the five days trip, all representatives experienced Melbourne’s attractions, shopping, and arts and culture: they went to the great ocean road, zoo, and Brighton Bathing Boxes. They also met the world’s smallest and cutest penguin at world-famous Phillip island. Explored landscapes and learned more about the cute penguin.
- The farewell dinner was held in the Atlantic Peninsula. Peninsula is in the newly developed Central Pier with features 9-metre-high ceilings, floor to ceiling windows and a sophisticated neutral colour palette. The unique Australian aboriginal performance has been arranged as well, and achieving the carnival atmosphere at the farewell dinner.
- Tour guides and leaders were carefully selected, and they provided high quality service throughout the whole trip. They are proficient in Mandarin, Cantonese and English. They are able to deal with all emergencies quickly and take care of their daily arrangement.
- With many years’ cooperation, we deeply familiar with the needs and requirements of the customer. all the visas from different countries were successfully issued. All representatives met in Hong Kong and then travelled together to Australia.
Successful Outcome:
All employees are delighted, and many enjoyable training activities also have been carried out during the trip. A memorable experience of this trip, making the employees feel like their hard work paid off. Especially at the Flemington Racecourse, it was motivating and inspiring staff by posting encouraging news on screen. The company representative’s satisfaction rate is 98%, and through our careful planning, the company has saved about 10% of the entire trip expenses.